Refund Policy
HomeRefund Policy

Last updated: July 20, 2021

Thank you for shopping at Fuwave Design & Marketing.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company", “We", “Us" or “Our" in this Agreement) refers to Fuwave Design Sdn Bhd, 69B, JALAN EKO BITANIC 3/5, TAMAN EKO BOTANIC, 79100 ISKANDAR PUTERI, JOHOR, MALAYSIA.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Fuwave Design & Marketing, accessible from fuwave.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

In order for the Services to be eligible for a return, please make sure that:

The following Services cannot be returned:

  • The supply of Services made to Your specifications or clearly personalized.
  • The supply of Services which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Services which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Services which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: admin@fuwave.com